Thank you for shopping with Lifestance. We want to provide you with the best shopping experience, which includes a transparent and straightforward shipping policy.
1. Processing Time:
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates:
Shipping charges for your order will be calculated and displayed at checkout.
We offer free standard shipping on orders over $100 within the United States.
For expedited shipping or international shipping, shipping costs will be determined at checkout.
3. Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes:
Lifestance is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lifestance is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim. Please save all packaging material and damaged goods before filing a claim.
6. International Shipping Policy:
We currently only ship to The United States. If you would like to place an order for a country not listed, please contact us.
7. Returns Policy:
Our Return & Refund Policy can be found [here].
8. Contact Information:
For any shipping-related inquiries, please contact us at firstname.lastname@example.org.
9. Update to Shipping Policy:
We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
By shopping with Lifestance, you agree to our shipping policy. If you do not agree with any part of this policy, we recommend not placing an order with us.
This policy is intended to provide clarity and transparency regarding our shipping practices. If you have any questions or concerns, please don't hesitate to contact us. Your satisfaction is our top priority.