Lifestance is committed to 100% customer satisfaction! If you are unsatisfied for any reasons, just contact us for details.
Lifestance products come with 12 months warranty time. You could ask for a replacement during this period.
60-Days Money-Back Guarantee
If there’s an issue with a product you receive or you are not 100% satisfied with our awesome products, contact us within 60 days of your purchase and we’ll refund you in all.
We accept product return with defects or wax beans melting. For the quality problem caused by personal improper operation, please understand that return is not accepted.
For defected products, please help to provide images as proof. And we could arrange a replacement or issue a full refund without shipping back the item.
For every product return, Lifestance support team promises friendly customer service and email support. Provide order ID with product image via firstname.lastname@example.org or make a phone call on 3027215067.